loading
reading
writing
saving
searching
Assistant Manager / Dining Room Manager
The West End
20 Scudder Ave near West Main Street
compensation:
$25 - $30 / hour
employment type:
full-time
experience level:
mid level
job title:
Assistant Manager / Dining Room Manager
QR Code Link to This Post
General Duties:
· Assist with daily responsibilities for the day-to-day managerial tasks to help keep a safer, cleaner, and professional restaurant.
· Build good rapport with FOH staff, always working towards creating a consistently positive culture.
· Effectively and efficiently manage the restaurant by following the best practices of the company to ensure guest satisfaction levels remain high.
· Onboarding and training of new service personnel and provide feedback regarding to the performance of their duties.
· Adhere to company cash handling policy.
· Run revenue reports at end of shift and receive all FOH staff sales reports.
· Maintain a consistently high level of employee morale and motivation.
· Exercise good judgement and decision making when trying to resolve escalating guest issues.
· Keep Ownership informed of pressing staff matters, personnel changes, equipment issues, changes in functionality of equipment, etc.
· Set-up and monitor staff performance protocols to ensure desired results are achieved.
· TEAM oriented, we all work together and respect one another.
· Ensure the environment in the restaurant supports our core values of respect, integrity, seeking knowledge, and having FUN!
Minimum Qualifications:
o High school diploma or equivalent required.
o Associate’s or Bachelor’s degree program in hospitality management preferred but not required.
o Minimum two years of working as a manager who was responsible for executing day to day operations in a restaurant.
o Minimum of five years with a position in a restaurant other than management, varied experience of different positions required.
Necessary Knowledge, Ability, and Skill:
· Ability to consistently deliver a high-quality standard of product with an emphasis on continued improvement.
· Ability to train, motivate, and supervise.
· Must be able to work holidays and weekends.
· Must be able to read, write, and speak English.
· Ability to read, comprehend, carry out instruction, etc.
· Basic knowledge of Point of Sale software.
Our team is comprised of professionals who take pride in their craft and we are looking to add the right individual to head up The West End Family! If you enjoy being around people that are passionate about food and beverage service and thrive in a team focused environment, we would love to hear from you! The candidate for this position should be energetic, motivated, and display a positive mental attitude.
- Principals only. Recruiters, please don't contact this job poster.